Lloyds Pharmacy in Washington, England Closed now

Reviews about Lloyds Pharmacy

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  2018-03-09, by Allison Cottle
  Very disappointed with this chemist had a first class service ,but the last six mths they stopped the delivery service which I had for few yrs ,then had to order ourselves which wos very difficult putting your order in ,they one staff give them they name cause I wos havin trouble ordering me prescption ,when I ask for her she wos always busey ,so what wos the point in giving her name ,complained to the manager she wos no better ,then when u go to Counter like I did today about inhaler ,the staff were talking about me behind where they make up the prescption up ,could hear everything not very nice service and you can wait up to 45 mins to an hour for your prescription,all the family have gone elsewhere ......very disappointed and upset at this service ....
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  2017-05-08, by Loz Laus
  Shocking Service and Customer Service, I've used this pharmacy for many, many years, and lately the service has gotten worse and worse each month. Today was the last straw! My prescriptions get sent here automatically, by my GP surgery every month. Today I rang the doctors and also the chemist to make sure they were ready to be collected, I was advised they were there to pick up, before went to collect them. On arrival I advised the girl at the chemist reception that I had rang and they were there to pick up, she took my name and address and advised she would 'Look into this' and went away after 10 minutes my partner went back to the kiosk to be told 'They were being checked' I have crippling chronic arthritis, hence the prescription, I had to sit down as I was in agony. I went to the kiosk to advise the girl I had been there for half an hour! yeah HALF AN HOUR, I was very polite and explained I had been there for half an hour with no contact, I was abruptly told 'They were being sorted' and 'It's ok it no problem' I advised it may not be a problem for her but I am verty poorly, my partner explained I have arthritis and I can't stand or sit for long and I am in constant pain, even with painkillers, to be advised that the pharmacist had to go out, so this is why they weren't ready. If we had been told this in the first place then we would've taken our prescription elsewhere I guess he had been on his lunch, as it was just before 12 midday when we arrived. We eventually got our tablets FOURTY FIVE MINUTES LATER! I don't think this is an acceptable time at all, and I will NEVER EVER use this place again, absolutely shocking service and customer service.